GPS Tracking

How live GPS tracking works

How often the tag reports, the three tracking speeds (normal, GPS Boost and Lost Mode), what the map shows, and how soon tracking starts after activation.

›

Use GPS Boost on walks and days out

Switch your tag to updates every 30 seconds, 1 minute or 2 minutes for up to 4 hours, so you can follow your pet's full route on a walk.

›

Home WiFi: save battery and show your pet at home

Link your home WiFi so the tag pauses GPS while your pet is home. The battery lasts much longer, and the map shows them at home instead of drifting down the street.

›

Why is my pet's location wrong or out of date?

Why the pin can lag behind on walks, drift around at home or stay stuck in one place, and how to fix each one.

›

Turn on Lost Mode

Switch your tag to real-time updates and flag your pet as lost when they go missing.

›

Why is my tag offline?

Common reasons a tag stops reporting, how to switch it back on properly, and what the lights mean.

›