How accurate is the location?
The ZoomiTag Health live GPS pet tracker is built for accuracy, but exactly how precise each location is depends on where your pet is and how clear a view the tag has of the sky.
What to expect
The tracker positions itself using multiple satellite systems — GPS, Galileo, GLONASS and BeiDou — so in open spaces with a clear view of the sky the pin lands close to where your pet actually is, usually within a few metres. When satellites are hard to reach, the tag falls back to mobile network and Wi-Fi positioning to give a rougher area instead of no location at all.
| Environment | What to expect |
|---|---|
| Open areas, clear sky | Tightest, most reliable fix |
| Built-up or covered areas | Looser fix, or a network-based estimate |
Why it varies
GPS works best with a clear view of the sky. Tall buildings, dense tree cover, and being indoors all reduce accuracy, because the tag can see fewer satellites or the signal has to bounce around obstacles to reach it. In those spots the tag may fall back to a network-based estimate, which covers a wider area.
If a location looks off, give it a moment for the next update to come in — a fresh fix in a more open spot is usually more precise. When you're actively searching, Lost Mode reports every 5 seconds so the pin keeps catching up.
Remember it's the last fix
The map shows the last reported location, not a constant live feed. In normal use the tag reports roughly every 10 minutes; in Lost Mode it reports every 5 seconds. See How live GPS tracking works for the full picture.
Still need a hand? Contact our support team →