How live GPS tracking works
ZoomiTag is a live GPS pet tracker with its own built-in mobile connection. You can see where your pet is from the Zoomi app wherever you are. There's no base station, and it doesn't need your phone's Bluetooth.
How the tag reports its location
The tag finds its position from satellites, then sends it over the mobile network to the app. Between updates it sleeps to save battery. That's why the map shows your pet's last reported location rather than a constant live feed, and why the pin can be a few minutes behind a pet on the move.
There are three speeds:
| Mode | Updates | Use it for | Battery |
|---|---|---|---|
| Normal | Every 5 minutes | Everyday peace of mind | Lasts the longest |
| GPS Boost | Every 30 sec, 1 min or 2 min, for up to 4 hours | Walks, hikes, days out, working dogs | Uses more |
| Lost Mode | Every 5 seconds, for 1 hour | A pet who has gone missing | Uses the most |
Boost and Lost Mode both switch back to normal on their own, so you can't accidentally leave the tag on its fastest setting.
If you want to watch your pet's route on a walk, or see an accurate distance, use GPS Boost. At normal 5-minute updates, the route joins up points several minutes apart, so it cuts corners and under-counts distance on a fast dog.
When your pet is at home
If you've set up Home WiFi, the tag pauses GPS while your pet is home. The map then shows them at your home location. This saves a lot of battery and avoids the wandering pin you can get from GPS indoors. GPS switches back on as soon as they leave WiFi range.
When tracking starts
After you power on and activate a new tag, take it outside with a clear view of the sky so it can find satellites. The first GPS fix usually arrives within a few minutes, but can take up to 30 minutes. Until then, the Track tab shows a Setting up GPS state rather than plotting the wrong spot.
Live GPS comes online straight away. Activity and sleep insights take about 24 hours to build up.
When your pet is somewhere without signal
The tag uses whichever mobile network has the strongest signal where it is, so it often keeps working where your phone has no signal. In a total dead spot (deep woodland, a steep valley, a basement), it can't send updates. When signal comes back, it catches up, and you may see a gap in the route for the time it was out of reach.
Following your pet
Open the Track tab to see your pet's current location. The map refreshes on its own while it's open. If your pet goes missing, switch to Lost Mode for the fastest updates.
Live GPS, activity and sleep all need an active ZoomiTag plan. If those features show as locked just after subscribing, wait a minute and reopen the app.
Wondering how live GPS compares with QR and NFC smart tags? Our guide to smart pet tags vs GPS trackers explains when each one is worth having.
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