Home WiFi: save battery and show your pet at home — Help Center

Power Saving Mode lets your ZoomiTag recognise your home WiFi. When your pet is home, the tag pauses GPS, because there's no need to keep searching for satellites when you already know where they are. It does two things:

Much better battery life. GPS is the biggest drain on the battery, and most pets spend most of the day at home.
A more accurate location at home. GPS struggles indoors, so a tag inside the house can show your pet in the wrong spot, drifting around the street, or jumping between positions. With Home WiFi set up, the map simply shows them at home.

Your Safe Zones keep working as normal, and Lost Mode always works. The moment your pet leaves WiFi range, the tag switches GPS back on and tracks them as usual.

If you only do one thing after activating your tag, do this. It's the single biggest difference to battery life.

Before you start

Be at home, near your router.
Use your 2.4 GHz WiFi. The tag can only see 2.4 GHz WiFi. Many routers (BT Smart Hub, Sky, Virgin and others) broadcast a 2.4 GHz network and a 5 GHz network under one name. If your router shows them as separate networks, connect your phone to the 2.4 GHz one first.
Allow location access when the app asks. Your phone only shares the WiFi name with an app that has location permission (on iPhone, precise location). The app uses it to read your network name and set your home location, and for nothing else.

The tag never joins your WiFi, and it doesn't need your WiFi password. It just looks for your router's signal so it knows it's at home.

Set up Home WiFi

Connect your phone to your home WiFi.
In the Zoomi app, go to Account → Power Saving Mode and choose your pet.
Tap Add home network. The app shows the network you're connected to. Tap Use this network.
When asked, tap Set home location to pin where home is on the map, using your phone's current location. Do this while you're at home.

You can also do this during tag activation, when the app offers to link your home WiFi.

Don't skip the home location step. Without it, your pet's position can still show inaccurately on the map while they're at home. If you skipped it, go back to Account → Power Saving Mode and tap Set next to Home location not set.

Check it's working

Under Home networks, your network shows one of these:

Status	What it means
Setting up… this can take a few minutes	The tag picks up the new network next time it checks in. Give it up to 10 minutes.
Active	All done. While your pet is home, the screen shows At home: saving battery, GPS paused while home.
Finding the strongest network…	Auto Find is running (see below). Check back in a few minutes.
Couldn't connect: tap to fix	The tag couldn't see that network. See the next section.

If it says "Couldn't connect"

This almost always means the phone was on the 5 GHz network, which the tag can't see. Tap Tap to fix, then either:

Retry with a 2.4 GHz network. Switch your phone to your 2.4 GHz WiFi and try again. Some routers only show it as a separate network if you turn on that option in the router settings.
Use Auto Find instead. The tag scans for nearby WiFi and locks on to the strongest network it can see from your home. You don't need to know which network it is, and it shows in the app as an Auto Zone. Stay at home near your router while Auto Find runs.

If neither works, tap Contact support on that screen and we'll take a look.

What changes day to day

At home: GPS is paused and the map shows your pet at your home location. The tag still checks in regularly, so you can see it's online and how much battery is left.
Leaving home: once your pet is out of WiFi range, GPS switches back on. The first fresh position can take a few minutes to arrive while the tag gets a satellite fix.
In the garden: if your WiFi reaches the garden, your pet may still show as at home there. That's expected.
Going for a walk: you can start a GPS Boost while your pet is still at home. The faster updates start once they've left WiFi range.

Change or remove your home network

Each tag links to one home network. To change it, go to Account → Power Saving Mode, tap Remove next to the current network, then add the new one. If you move house, update the home location too.

Removing the network puts the tag back on full-time GPS, which uses more battery.