Share tracking with family or a dog walker — Help Center

Everyone in your household can follow your pet on their own phone, and there's no extra charge. The plan is per tag, because it pays for the tag's own mobile connection, not per phone.

How to share today

At the moment, the way to share is to sign in to the same Zoomi account on each phone:

On the other person's phone, install the Zoomi app from the App Store or Google Play.
Sign in with your email and password. Don't create a new account.
That's it. You can both stay signed in at the same time.

Everyone signed in sees the live map, gets the same alerts (Safe Zones, low battery, Lost Mode), and can start a GPS Boost or mark your pet as lost.

Don't create a second account for the same tag, and don't delete your account to start again. A tag can only belong to one account. Deleting an account also ends the plan attached to it, and you'd need to activate the tag and subscribe again.

Good to know

Changing the password signs everyone out. For security, a password change or reset signs the account out on every phone. Share the new password with everyone who uses it.
Notification settings are shared. Alert settings belong to the account, so a change on one phone applies to everyone.
Two homes? Each tag links to one Home WiFi network. At the second home, GPS simply stays on as normal, which uses a little more battery there.
Dog walkers and sitters. Signing in to your account gives full access, including your pet's profile and your plan. Only share your login with people you trust, and change your password afterwards if you want to remove their access.

Family sharing is on the way

We're building family sharing, so you can invite people to follow your pet, permanently or for a set time (great for walkers and sitters), without sharing your password. We'll let you know in the app when it's ready, and update this article.