Manage notifications
Pawan · Updated 28 June 2026ZoomiTag sends push notifications for things like safe zone crossings and fresh Lost Mode locations. For those to reach you, notifications need to be allowed for the Zoomi app, and the right alert type needs to be switched on.
Two things have to be on
- iOS allows notifications for Zoomi. If you blocked them, turn them back on in iOS Settings → ZoomiTag.
- The alert type is on inside the app. Open the Zoomi app, go to Settings → Notifications, and check the toggles below.
If notifications are switched off for the Zoomi app, you won't get safe zone or Lost Mode alerts even when everything else is working.
What you can switch on or off
In the app's Notifications settings you can control:
- Safe-zone alerts — when your pet enters or leaves a zone
- Lost-pet scans — when someone scans your pet's tag
- Low battery and Tag offline
- Daily brief, goal and streak nudges, and unusual-inactivity alerts
- Quiet hours, and a per-pet mute to silence one pet's non-critical alerts
Lost-pet scans and safe-zone "left" alerts bypass quiet hours and the daily limit, so they always come through — we recommend leaving them on.
These per-type toggles are in the iPhone app. The Notifications page on the web dashboard controls email preferences (tag scans, lost-pet, orders, marketing) rather than these push alerts.
Lost Mode alerts
When your pet is missing and you turn on Lost Mode, the tag switches to its fastest updates and the app alerts you each time a new location arrives — so keeping notifications on really matters in that moment.
Still not getting alerts?
If notifications are on but you're still not receiving them, check the tag is online and your Health subscription is active — see Why is my tag offline?. If everything looks right, email hello@zoomitag.com.
Still need a hand? Contact our support team →