Entry and exit alerts

Once you've set up a safe zone, ZoomiTag watches your pet's GPS position against its boundary and sends a push notification when they cross it.

What triggers an alert

• They leave — you get a "left the zone" alert (this one also notes the direction they were heading).
• They come back — you get a "back in the zone" alert.

You choose per zone whether you want the leave alert, the return alert, or both. You only get one alert per crossing, not a stream while your pet is out and about.

When it arrives

Alerts are push notifications, not emails or texts, so they need notifications switched on for the Zoomi app — see Manage notifications.

The tag reports its position at intervals — roughly every 10 minutes in normal use — so a crossing is detected at the next location update rather than the exact instant your pet steps over the line. A "left" alert is also double-checked over a couple of updates before it fires, so a pet sitting right on the edge doesn't trigger false alarms.

What you'll need

For alerts to reach you:

• An active ZoomiTag Health subscription, with the tag online.
• Safe-zone alerts switched on in the app, and the pet not muted.

"Left the zone" alerts are treated as a safety event, so they come through even during your quiet hours and don't count toward your daily alert limit. If everything's set up but alerts aren't arriving, check the tag is online — see Why is my tag offline?.